Product Support

Login & Sign-Up

• Log in with Clever
• Sign Up Using Upgrade Code

Accounts & Passwords

• Manually Enroll Students in a Class
• View Your Teaching Profile and Account Settings
• Edit Student Information Such as Name, Password or Grade Level
• Add ThinkCERCA to your Clever Dashboard
• Access Your School or District's Upgrade Code

Manual Rostering

• Create Student Accounts by Uploading a Roster
• Create a Manually Rostered Class
• Enroll Students in a Class from the School Roster
• Add Students to a Class with Class Codes
• Remove Students from Manually Rostered Classes
• Create a Student Account
• Reset Your Account Password
• Reset a Student's Password
• Archive a Student Account

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Class Management

• Change School with Multiple School Enrollments
• Archive a Class
• Change the Name of a Class
• Join A Class as a Co-Teacher
• Assign or Update Student Reading Levels
• View Archived Classes
• Transfer a Student Account into a Different School and Class

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Previewing / Library Navigation

• Previewing a Close Reading & Writing Lesson
• Find & Assign Skills Lessons
• Find & Assign Reading Practice Lessons
• Find & Assign Direct Instruction Lessons
• Bookmark a Lesson
• ThinkCERCA’s Lesson Types
• Search by Standard, Focus, or Keyword
• Lesson Supports: Close Reading & Writing Modules
• Writing Benchmarks
• Reading Leveling Assessments

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Managing Assignments

• Use Immersive Reader
• Assign a Custom Lesson
• Assign a Full Module or Unit
• Assign Differentiated Levels of a Close Reading & Writing Lesson
• Turn On Auto Score for Existing Assignments
• View Submission Date
• How Can I Assign to Multiple Classes at Once?
• Share an Assignment to Google Classroom
• Assign Core ELA Units, Modules, and Lessons
• Assign a Lesson
• Direct Instruction
• Create a Custom Lesson
• Order to Assign Lessons
• Submit Writing Without a Score
• Troubleshooting: Students Not Receiving Assignments
• Assign to Individual Students or Groups
• Print a Reading from a Lesson
• Displaying Assignments by Class in Student View
• Delete or Reset an Assignment for Students
• Add Students to an Existing Assignment
• Mark Assignment as Graded Offline
• See When an Assignment was Submitted
• View Student Work In Progress
• Mark Assignments as Submitted
• Change the Due Date of an Assignment
• Writing Modules

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Grading & Providing Feedback

• Return Student Work For Revision - Quick Score
• Return Student Work for Revision - Rubric Score
• Grade or Provide Feedback on Writing Lessons - Quick Score
• Grade or Provide Feedback on Writing Lessons - Rubric Score
• Assign a Growth Focus for Student Writing
• Change the Score of an Assignment
• Grade & Give Feedback on Writing Benchmarks
• Grade or Provide Feedback on Reading Practice Lessons
• Grade or Provide Feedback on Direct Instruction
• Resources for Providing Feedback
• Reset Grading Mode
• New Grading Experience Guide: BETA

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Reporting

• How Do I Monitor Student Activity?
• View Item Analysis on an Assignment
• How Do I See Usage Data by Grade and Class?
• View the Results of Writing Benchmarks
• How Do I Determine Each Student's Reading Level?
• Print Student Writing
• View Student or Class Scores
• View Multiple Choice Scores, Averages, and Commonly Missed Questions
• Download Assignment Scores as a CSV
• View Current Growth Focus
• Check Student Status on an Assignment

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Automated Rostering

• Automated Rostering
• Sync Your Classes From the SIS (Student Information System)
• Setup Classlink LTI SSO
• Sync Your Class From Google Classroom
• Add ThinkCERCA to Schoology LMS

Troubleshooting

• Troubleshooting: Students Unable To Login With Google
• Edit a Custom Lesson
• Troubleshooting: "Email Already Taken"
• Student Being Asked for Upgrade Code
• How Do I Use Highlighting on the iPad?
• How Do I Whitelist URLs and Handle Network Difficulties?
• What Are the System Requirements to Use ThinkCERCA?
• How Do I Enable Cookies on My Browser?

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